Great VPN Service, 5 star recommended
March 04, 2024

Great VPN Service, 5 star recommended

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with NordLayer

our org uses NordLayer as our VPN provider, enforcing VPN usage to access company files and shared drives. The scope is entire org with a few exceptions, and it runs well and relatively problem free. Recently the app updates have not required elevation so our users have been able to update their own apps.
  • SSO Set-up process is well laid out and simple
  • Speeds when connected to a physically nearby server are great
  • The ability to force always-on through the admin center is invaluable
  • Responsive customer service
  • The browser plugin needs some work, or some research about what browser/OS restrictions may limit its functionality. Ours does not work at all even after contacting support so we do not use it
  • Toast/Windows notifications scheduled or deployed through admin center would be amazing. The ability to remind a user who has been disconnected for X hours would be a great feature
  • Satisfied security requirements to maintain company contracts. Difficult to put a number down but the loss of a contract could imply the loss of a large sum
  • HIPAA Compliance, further contract maintenance
In terms of functionality, features, security and device management, NordLayer beats all other competitors we tested by a longshot. The backend of NordLayer is user friendly and simple. The new Cloud Firewall feature is great and allows for an added layer on top of our device firewalls, many other VPNs have no such feature

Do you think NordLayer delivers good value for the price?

Yes

Are you happy with NordLayer's feature set?

Yes

Did NordLayer live up to sales and marketing promises?

Yes

Did implementation of NordLayer go as expected?

Yes

Would you buy NordLayer again?

Yes

NordLayer has become an invaluable resource for our security posture and day-to-day activity. The primary use case is preventing staff members from accessing sensitive resources on an unencrypted connection, applying NordLayer and conditional access policies in congruency. The ability to create teams and assigned them to specific dedicated servers is also helpful and allows for further security segmentation.