Good Vibe-rations
Anonymous | TrustRadius Reviewer
July 07, 2014

Good Vibe-rations

Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

3.4

Overall Satisfaction with Novell Vibe

Novell Vibe was a huge success in replacing our intranet and introduced a solution to address several problems and wants: department landing pages (for related news and info), blogs, discussion threads, wiki (we use it for IT change controls), surveys, calendars, LDAP sync to Active Directory (giving users the ability to access it externally), and a mobile app, just to name a few.
The most attractive piece, from a maintenance/administrative standpoint, is that it allows us to assign user rights at any level. From a single entry to an entire landing page. It puts content-management in the hands of department managers.
  • Rights. You can grant users/groups rights to specific entries (i.e. an entry for IT eyes only).
  • Due to how it's built, you can access it via SSO internally, and access it externally (workstation/app) using credentials.
  • Wiki. We created a Change Control wiki to help document changes to our systems.
  • Personal Workspaces. These are very dynamic and useful in keeping track of tasks and projects.
  • Application Integration. We integrated our email and IM systems. Especially useful when working on projects with team members across multiple sites.
  • The app needs some enhancements (i.e. phone numbers aren't touch-and-call)
  • There can only be one global landing page. Meaning you can't have users go directly to their department page. Our work-around was putting links to their pages on the global landing page.
  • The Photo Album capability is cumbersome.
  • Blogs seemed to be the only way to successfully set up a landing page as it offered the most flexibility.
  • Collaboration has increased.
  • External access to Vibe has been positive.
  • Managers have taken on more ownership of the system.
  • The learning curve was difficult, and near vertical, at times due to Vibe being so different than what empoloyees were used to.
We are a mixed shop (Microsoft and Novell). We had the entire Novell suite and realized Novell Vibe was included. After meeting with Novell and learning what Vibe had to offer for collaboration and application integration, and since we wouldn't incur have any additional costs, we decided to try it before looking at other solutions. We are happy with our decision.
It meets our current business needs and provides the scalability we need for future growth. It can be installed on Windows or Linux (Our alpha install was on Linux. Our beta was on Windows. We went with Windows). There are additional features, and application integrations, that we haven't taken advantage as of yet due to the lack of current business needs.
It is well suited in a mid-scale to large-scale, multi-site environment with 150+ employees.

Questions worth asking are:
Given our business requirements, would it be best to implement out-of-the-box, or have some hired-out programming for company-specific needs? There are advantages and disadvantages to each.
With the rights capability, can you get buy-in from department heads to maintain their content, or do you keep it in IT?