I strongly recommend Ondato
July 25, 2024

I strongly recommend Ondato

Laura Lydekaitytė | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Identity Verification

Overall Satisfaction with Ondato

We use Ondato for customers identification, WEB/Sanctions/Mass media check. We have more than 7k identified users and use Ondato almost every day. We are very happy of Ondato services.

Pros

  • Identification process flow. It's simple and easy to follow.
  • Customer service is simply amazing. We get prompt answers, quick problems solving, friendly communication.
  • They always care about customers and their needs.

Cons

  • It would be nice if they could send us an email after some changes happens with customer's profile. Not sure, maybe they have this function and I don't know about it.:)
  • It helps to save time on our side.
Admin interface is easy to follow. It simple and convenient.

Do you think Ondato delivers good value for the price?

Yes

Are you happy with Ondato's feature set?

Yes

Did Ondato live up to sales and marketing promises?

Yes

Did implementation of Ondato go as expected?

Yes

Would you buy Ondato again?

Yes

Ondato team is always ready to help and answer any question that pops on your mind. And almost very time they find a solution you need the most.

Comments

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