Item: Optimum Solutions HRIS (discontinued)
Rating: 6
Author: Verified User

Overall Satisfaction with Optimum HRIS

Use Cases and Deployment Scope

We implemented Optimum solely to support our HR department which consisted of 4 Generalists, 1 HR Administrator and a Director of HR in order to support a population of 500 employees. Optimum was implemented to be used as a HRIS where we could track all employee data, changes and to generate reports based on employee data. In today's business environment there are so many managers making arbitrary decisions without notifying HR, so Optimum was our way of controlling information and ensuring that these decisions were tracked.

Pros and Cons

Pros

Optimum provides fields for just about everything any HR professional would need to track so I found it particularly helpful to have a system that could track Worker's Comp, OSHA and training all in one place.
The reporting tool is user friendly and extremely helpful when having to analyze large packets of data.
Setting up Optimum in our environment was also a lot easier then other systems I have had to implement in the past and their customer service was very responsive.

Cons

When exporting reports to Excel I found the formatting to be difficult to work with and having to reformat the reports can be a nightmare. My company's IT department created its own business tools to make the reporting format more user friendly.

Return on Investment

From an HR perspective it was great being able to provide executive leadership reports that otherwise would be almost impossible to create or provide. Being able to customize a report in minutes consisting of live data was great in helping HR's credibility.

Alternatives Considered

Currently I am using ADP Workforce Now which I find to be less intuitive and less user friendly then Optimum. Making changes in Optimum as well as correcting mistakes in Optimum is a lot easier than within Workforce Now. Optimum's reporting tool is also easier and the consistency of the data flows better than most HRIS systems.

Likelihood to Recommend

I would ask myself what data am I looking to house in this system before implementing. It is a very robust system so using Optimum to say only track employee personal information such as address and phone number would be a complete under utilization. I feel Optimum is best used for keeping records on employees, training records, OSHA and workers comp.

Optimum Solutions HRIS (discontinued) Feature Ratings

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Reasons To Implement Optimum