Overall Satisfaction with Oracle Business Analytics
First, I want to clarify that we are using OBIEE stand-alone - mapping Supply Chain, Financial, Sales data from our data warehouse into the rpd. There are numerous departments using the tool, however, not the entire company. It is the primary BI tool used at HGS.
- Powerful tool providing analytics without the business needing to understand SQL or database tables.
- Interface is logically organized for quick and easy start up, but also allows for complex report building.
- Multiple usage models - ad-hoc querying, dashboards with pre-defined prompting, report scheduling, data level security
- The performance of the web interface has degraded with 11g. Moving between screens used to be instantaneous. It now takes several seconds. All navigation is slower.
- Support team at Oracle is difficult to work with. I'd say they know the answer to the problem at best 50% of the time. They request numerous files and don't seem to look at them. They always recommend upgrading which is an easy task.
- Installation and configuration is much more complex in 11g. We used to be able to perform a major upgrade in 6 weeks. Now it takes that long for a small patch. All patches have to be tested extensively as they always introduce some new problem.
- We've used OBIEE (or it's previous named product) for over 13 years and it's still the most used tool for BI by the business.
- We moved our largest business system off of Business Object into OBI so we could gain improved performance, reliability, and easier management of metadata.
- Business Objects SRC,Tableau Server
Business Objects - OBIEE is more stable - BO was always going down, OBIEE has a superior metadata layer
Tableau is nice to have as a compliment to OBIEE, but it could never take its place. It is not scalable and the report builders need to have a greater understanding of the database.
Tableau is nice to have as a compliment to OBIEE, but it could never take its place. It is not scalable and the report builders need to have a greater understanding of the database.