Overall Satisfaction with Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
It is going to be used across the sales organization for configuring our storage products. It was brought on to address agility, ease of maintenance, and for the move to a cloud-based solution.
- Drag and drop UI.
- No downtime for regular releases.
- Better standard API Integrations with boundary On-Prem systems.
- Direct database query capabilities.
- Implementation is still a work in progress, so it'll take some time to know that answer.
Oracle CPQ is a more mature tool and met most of our requirements.