Good support on Oracle Enterprise Manager
September 26, 2019

Good support on Oracle Enterprise Manager

Mohan Hundre | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle Enterprise Manager

In our company, I am using Oracle Enterprise Manager (OEM) for the best monitoring tools. Oracle is managed by database-related activities, like checking database connectivity, database storage, database spaces... Etc.
Currently, I am using OEM tools 13c, and I previously used the 11g and 12c version of Oracle Enterprise Manager.

Pros

  • It is used to provide more than others as compared to price.
  • Basically, it is used to check our database connection.
  • Oracle provides quick support on any issue.
  • It manages various activities, and handling is easy to use for good GUI functionality.

Cons

  • Some features are complicated for new users to understand on my first attempt.
  • There is some time connection loss issue.
  • They need to provide better features in some aspects.
  • Oracle provides compatibility to any operating system.
  • Its best part has been to provide support quickly and better, as compared to others.
  • I am the user for the last three version updates from OEM (11g/12c/13c).
I am using Nagios Enterprise monitoring tool also, but as compared to Nagios, Oracle Enterprise Manager is best for our company. Nagios is very weak in some aspects.
As per how it is used in my company, it is used for smarter work in the organization. It's proved to be time-consuming to use other monitoring tools to check any health issue.

Oracle Enterprise Manager Feature Ratings

9.4
Remote monitoring
9
Network device monitoring
9
Multiple Server Monitoring
10
Multi-device monitoring
10
Automated alerts and notifications
9
9.5
Patch Management
9
Service configuration management
10
Software and hardware inventory
10
Policy-based automation
9
9.5
Performance data reports
10
Customizable reporting
9
Data visualization
10
Risk analysis
9
9.7
Data backup and recovery
10
Antivirus and malware management
10
Administrator access control
9

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