The Good, the Bad, and the Ugly
March 24, 2025

The Good, the Bad, and the Ugly

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Oracle Fusion Cloud Financials (Oracle Financials)

Overall Satisfaction with Oracle Fusion Cloud ERP

We use this at multiple manufacturing sites in our organization, with different languages and different currencies. I primarily use this for Finance and Accounting, as well as internal reporting and analysis. The main advantage is that most sites are now on one common platform, which allows us to share best practices among the various teams at different locations.

Pros

  • Uploading large data sets
  • Customized general ledger mapping
  • Maintain a global chart of accounts

Cons

  • Inconsistency across different modules
  • Error resolution is not easy to follow
  • Sometimes you have to click "OK" too many times to accept an input
  • We have spent a lot more on this project than originally expected - at least three times as much
  • The most tangible benefit is that this gets us away from old early 190's technology
  • No real hard savings on efficiency improvement yet
I like the program, but it is only as good as the initial implementation and the user support required after go-live. I don't think pre-implementation training needs to be too much of a focus, but once you're live, there needs to be an intense focus on working with users and providing high-quality resources to help.

Do you think Oracle Fusion Cloud ERP delivers good value for the price?

No

Are you happy with Oracle Fusion Cloud ERP's feature set?

Yes

Did Oracle Fusion Cloud ERP live up to sales and marketing promises?

No

Did implementation of Oracle Fusion Cloud ERP go as expected?

No

Would you buy Oracle Fusion Cloud ERP again?

Yes

This works well for manufacturing companies without a lot of unique processes that would require customization. The most important thing is to get a high quality consulting team to help with the implementation. Otherwise, you will waste time doing what you think is right, only to find out later that it was wrong.

Oracle Fusion Cloud ERP Feature Ratings

7.0
Accounts payable
8
Accounts receivable
7
Global Financial Support
7
Primary and Secondary Ledgers
5
Journals and Reconciliations
8
Configurable Accounting
Not Rated
Standardized Processes
7
7.3
Billing Management
8
Cash and Asset Management
7
Period Close
7
6.0
Inventory tracking
Not Rated
Automatic reordering
5
Location management
7
7.3
Pricing
7
Order entry
6
Cost of goods sold
8
Order Orchestration
8
Payroll Management ()
Not Rated
3.0
Dashboards
5
Standard reports
1
Custom reports
3
6.0
API for custom integration
7
Plug-ins
5
6.5
Role-based user permissions
3
Single sign-on capability
10
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
7.5
Bids Analyzed and Compared
Not Rated
Contract Authoring
6
Contract Repository
6
Requisitions-to-Purchase Orders Integrated
9
Supplier Management
9
Not Rated
Remediation and Certification
Not Rated
7.0
Fulfillment Management
7
6.4
Production Process Design
7
Production Management
5
Configuration Management
7
Work Execution
6
Manufacturing Costs
7
7.0
Inventory Planning
7
Performance Monitoring
7
5.0
Product Master Data Management
5

Using Oracle Fusion Cloud ERP

1000 - All
15 - Mostly IT/Technical people are on hand to support the team.
  • Multiple sites with different legacy ERP systems
  • Need for consistency of reporting
  • Need up-to-date technology
  • Cost forecasting
  • Actual vs. Budget comparisons
  • Enhanced cohesion with a diverse team
  • ePm will be considered going forward

Evaluating Oracle Fusion Cloud ERP and Competitors

Yes - HP 3000 legacy system
  • Scalability
  • Other
Cost is usually a driving factor
I'd include more functions in the overall review and comparison

Oracle Fusion Cloud ERP Implementation

Don't simply take someone's suggestion, and don't simply go for the cheapest company. Ask good questions before finalizing a decision.
  • Third-party professional services
Yes
Change management was a major issue with the implementation - There was not enough in-house training provided. People were left to fend for themselves.
  • Reports
  • Auto invoice errors
  • Costing

Oracle Fusion Cloud ERP Support

I miss the old days when you could call someone and get an answer right away. But given today's world, the level of support isn't too bad.
ProsCons
None
Problems left unsolved
Difficult to get immediate help
Need to explain problems multiple times
Support doesn't seem to care
I don't know
N/A

Using Oracle Fusion Cloud ERP

ProsCons
Technical support not required
Feel confident using
Unnecessarily complex
Difficult to use
Not well integrated
Inconsistent
Slow to learn
Cumbersome
  • Uploading data
  • Reviewing status of processes
  • General Ledger queries
  • Cost updates
  • Creating financial reports
  • Reviewing manufacturing data

Comments

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