Great transcription APP
January 12, 2026

Great transcription APP

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Otter.ai

Otter.ai is a fantastic technology as it listens and relays the information from a call or a meeting. I like the speed with which it converts information from a call and also with different accents. Otter.ai also provides a good summary and also future touch points and also summarizes the information. It nicely understands different team members on a call and clearly transcript them along. I request the team to have an unlimited recording option, and if possible, more ease in editing and collating information from the recording. All over it is a fantastic transcription service and I did some benchmarking studies with various services and find it very user friendly.

Pros

  • Transcription
  • Project management
  • Summary
  • Notes
  • Future discussion points

Cons

  • Editing the text
  • Recording minutes
  • Enhances clear information exchange
Perfect for the purpose
I tried multiple other transcription services software app based or instrument based and I like the way this app is built for convenience and user friendliness.

Do you think Otter.ai delivers good value for the price?

Yes

Are you happy with Otter.ai's feature set?

Yes

Did Otter.ai live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Otter.ai go as expected?

Yes

Would you buy Otter.ai again?

Yes

Clear transcription services for English and a good summary.

Otter.ai Feature Ratings

Transcription
10
Summarization
10
Action items
7
Recording
10
Meeting snippets
8
Integrations with collaboration tools
8
Conversation intelligence
8
Chatbot
6
Productivity assistance
4

Comments

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