Otter.ai is a efficient sales tool for notetaking and drafting follow up correspondence
January 02, 2026
Otter.ai is a efficient sales tool for notetaking and drafting follow up correspondence

Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Otter.ai
We trialed Otter.ai at our organization, mostly for client planning meetings, to simply help manage the details, and to literally be a detailed notetaker, especially when a team member wasn't present to assist. Otter.ai was able to provide written notes much faster than we were, and helped to create follow-up emails and task lists efficiently.
Pros
- Quick detailed notes immediately following meeting
- Templates to help format the notes based on meeting type
- Write comprehensive post meeting follow up emails
Cons
- The whole trial situation with invites going to everyone was hard to get a handle on
- Pricing was hard to understand, with the trial and minutes used,etc...
- Time Savings
- Accuracy/Detail/Organization of Notes
We continue to evaluate.
Do you think Otter.ai delivers good value for the price?
Yes
Are you happy with Otter.ai's feature set?
Yes
Did Otter.ai live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Otter.ai go as expected?
I wasn't involved with the implementation phase
Would you buy Otter.ai again?
Yes
Comments
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