Traps is advanced malware protection without the hassle.
April 22, 2020

Traps is advanced malware protection without the hassle.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Palo Alto Networks Traps

It is important to note that the functionality of Palo Alto Network Traps is being subsumed into the larger CortexXDR product. Traps has been a good way for our organization to implement advanced anti-malware detection and prevention with a low false-positive rate and a minimum of user annoyance. It is able to catch things that are missed by Windows Defender, both grayware and more serious malware, and exploit attempts. Palo Alto Network Traps can even prevent file-less malware from running.
  • Malware detection without existing signatures
  • Test detonation of unknown files in the cloud and locally
  • Prevention of threats that traditional AV can't block
  • Deployment of the agent via SCCM can have downstream consequences.
  • The agent installer occasionally has issues, especially if it is being used for a manual upgrade.
  • Kernel permissions issues on Mac may require user interaction (true for most AV).
  • Audit compliance
  • Ransomware protection
  • Productivity from system availability
We looked at Dell's Cylance product and decided against it for two reasons. The first is that it cost a lot more than what we eventually paid for Traps. The second was because initial configuration was very involved and prone to generating user issues until fine-tuning was completed. Palo Alto Network Traps was cheaper and easier to get up and running. We didn't need professional services to help.
The support we receive from Palo Alto is one of the best aspects of Traps. It is very easy to recommend their support. It seems much easier to connect directly with someone with a deep understanding of the product rather than other companies where you basically have to make an airtight case that it is some kind of non-standard issue that can't be solved with existing documentation. Palo Alto digs deep and helps with advanced troubleshooting to get things working.

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Normal levels of antivirus are basically good enough at the free tier. But they won't stop the sorts of threats that are becoming increasingly common online. Even if one isn't the target of an APT, file-less malware is becoming commoditized and anyone who can afford it should implement a technology to stop it. Folks who aren't ready for full-on application whitelisting (including scripts) will find Palo Alto Network Traps a great fit with the relative ease of configuration and low user annoyance rate.

Palo Alto Networks Cortex XDR Feature Ratings