Patriot PAY is a Gem
August 09, 2018

Patriot PAY is a Gem

Jake Douglas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Patriot PAY

I have used Patriot Payroll for a handful of clients who needed an affordable, efficient payroll service. I have assisted in setup/implementation and payroll processing.
  • Patriot pay offers smooth easy setup.
  • Patriot PAY is affordable, especially compared to other companies.
  • Patriot PAY provides a ton of helpful information that is accessible at your finger tips so you don't always have to call into customer service with questions.
  • Patriot PAY has helpful customer service and they are friendly.
  • Apart from pre-funded, the four-day timeline for direct deposit has been the toughest part for me when small businesses want to pay their employees faster (quick turn-around times).
  • No other complaints from me. I am really impressed with Patriot PAY.
  • Patriot PAY has increased my bottom line and helped organize payroll, especially for those small businesses that only have a couple employees.
  • I have also been able to offer clients an affordable, user-friendly option to process their own payroll if they prefer not to outsource. Their full-service payroll option is an easy recommendation.
  • The cost difference between Patriot PAY and what I would pay for another service is almost 50%. That's more money that is able to stay in my business.
Cost is the major factor here, but the ease of use (and design of the interface) is a big advantage for Patriot PAY. Items are (ironically) more "intuitive" to find and manage in Patriot PAY than Intuit.

Patriot PAY is closer to ADP/Gusto/Paychex in how it looks and feels and operates in a full-service capacity, but it is much more affordable.
Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.

Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.