Item: Patronum
Rating: 7
Author: Verified User

Overall Satisfaction with Patronum

Use Cases and Deployment Scope

Patronum helps us manage our Google accounts, and provides automation that is not available directly in the Google Workspace admin console or tools. It helps with other settings that are only available via API as well.

Pros and Cons

Pros

Delegate management
Email forwarding management
Email Signature Management

Cons

Sometimes the web app is a little flaky
Some actions are a bit slow
The contact management was difficult for us to use

Return on Investment

Saved time
Easier access to things like delegation and forwarding
Easy to audit things like delegation and forwarding

Key Insights

Do you think Patronum delivers good value for the price?

Yes

Are you happy with Patronum's feature set?

Yes

Did Patronum live up to sales and marketing promises?

Yes

Did implementation of Patronum go as expected?

Yes

Would you buy Patronum again?

Yes

Likelihood to Recommend

If you have some pain points that Patronum can help manage and you don't want to directly deal with Google's API's it can be extremely helpful. Similarly, if you have automations such as a required company signature based on aspects like job title and you either have high turnover or people change jobs a lot, the signature management can be worth the whole product all by itself.

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Patronum Review