Paychex Flex = Good Business Sense
June 15, 2021

Paychex Flex = Good Business Sense

Jennifer Horvath | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Paychex Flex

Currently use the services for just my payroll processing, which takes the burden of the ever changing tax laws. Right now I use the payroll processing on monthly basis. Saves a little bit of time and costs.
  • Flexibility
  • Ease of use
  • Friendly representatives
  • Detailed reporting
  • Perhaps some flexibility for smaller businesses.
  • Tiered or package pricing.
  • Report availability
  • Tax details
  • Ease of use
I used another payroll company years ago and I didn't feel like our business really mattered to them. Even though I don't use many of the different services, I've been with Paychex for over 10+ years and counting.
Once again, ease of use, flexibility of our needs and great customer service.

Do you think Paychex Flex delivers good value for the price?

Not sure

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

Flexibility of services. Pick what works for our company.
This actually works quite well for my particular business, but not sure about larger organizations. I find the services are helpful for my our situation.

Paychex Flex Feature Ratings

Employment history
10
Compliance data (COBRA, OSHA, etc.)
10
Direct deposit files
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Tracking of all physical assets
10
Report builder
10
Notifications and Alerts
10