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Fantastic and versatile tool to help us IT people
September 02, 2022

Fantastic and versatile tool to help us IT people

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with PDQ Inventory

We use PDQ Inventory to keep our systems standardized. We use it to check hardware specs on our machines for things like like solid state drives, and CPU generation, and create an inventory of service tags for warranty renewals. We also use it for monitoring installed software for unauthorized changes, or malicious changes to hosts files and suspicious files on servers.
  • File monitoring in specific directories
  • WMI scanners
  • PC hardware inventory
  • Software inventory
  • Troubleshooting and Standardization
  • Speed of interface when lots of columns are loaded
  • UI fit and polish
  • Automatic client updates would be nice if the central server gets updated.
  • We have nearly eliminated random anomalies that cause tickets to be created by end users and hours spent troubleshooting. We are able to track metrics that keep all our computers in-line.
  • We have seen great success keeping our systems secure by creating scanners that read various parts of the operating system for changes such as the systems host file, or unsigned executables in specific directories.
  • We have vastly increased the productivity of our IT department by having PDQ inventory launch our remote assistance software with the IP/Hostname already filled into the command to connect to a PC. PDQ is a one stop shop for all our IT needs now.
  • We have also created tools that let us pull up PC warranty info by pulling the serial number from PDQ and automatically inserting it into the Dell website for service tag lookup

Do you think PDQ Deploy & Inventory delivers good value for the price?

Yes

Are you happy with PDQ Deploy & Inventory's feature set?

Yes

Did PDQ Deploy & Inventory live up to sales and marketing promises?

Yes

Did implementation of PDQ Deploy & Inventory go as expected?

Yes

Would you buy PDQ Deploy & Inventory again?

Yes

PDQ Deploy, SolarWinds Dameware Remote Support (DRS), Spiceworks Help Desk
PDQ Inventory is great if you have a local network of computers on or off a domain. As long as you have a way to log into them with common credentials. Great for large organizations, particularly ones interconnected with VPNs.

PDQ Inventory isn't so great for PCs that aren't connected to the same LAN the server is on. (i.e. non-vpn remote users) They used to have a remote agent you could install, but it was removed after numerous issues.

PDQ Deploy & Inventory Feature Ratings