Gathering data
August 04, 2021

Gathering data

Kathy Smith | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Penelope by Social Solutions

Penelope is being used in our local office on a daily basis by our Date Intake Coordinators and Case Managers.
  • Collection of demographics.
  • Uploading of documents.
  • Visual Display is easy to read (the way things are laid out on a page).
  • Initial learning curve of how to maneuver through different pages is high.
  • Being able to edit errors instead of having to re-enter them & delete the error would be great!
  • Being able to tab through all documents instead of just a selection.
  • Having primary contact's name auto fill throughout & not have to re-type it.
  • Having a drop down menu for household names throughout all docs & once selected will autofill ages, date of birth.
  • More than one staff can be in one record at a time.
  • You can have more than one Penelope tab so when needing info on a client you can view in one & put it in on another tab.
  • Record keeping.

Do you think Penelope delivers good value for the price?


Are you happy with Penelope's feature set?


Did Penelope live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Penelope go as expected?

I wasn't involved with the implementation phase

Would you buy Penelope again?


Adobe Acrobat Reader DC, Microsoft 365 (formerly Office 365)
Good for organizations that deal with collecting info on people & making notes on them. I like how you can have it open on more than one tab & multiple users can be in one client at once.