OCR and Salesforce integration work well performance less so.
Use Cases and Deployment Scope
Pros
- OCR on scanned documents actually works well for standard business docs; it makes old vendor contracts searchable without manual retyping.
- Page organization is genuinely useful, helping with merging, reordering, and splitting PDFs in one place without needing a separate tool or script.
- Editing PDFs you didn't create without breaking the original formatting works more reliably than anything else.
Cons
- Gets sluggish with scanned multi-page documents noticeable enough to actually disrupt the flow.
- Collaboration feature feel like an afterthought compared to the price.
- Editing fonts in someone else's PDF is still hit-or-miss, depending on which fonts were embedded.
Return on Investment
- Time spent on manual document prep dropped noticeably once OCR became part of the workflow, about roughly 3-4 hours a week across the team, just from not retyping scanned documents.
- Fewer errors in documents going out to clients because edits happen in the original file rather than recreating things from scratch.
- The pricing is a real negative ROI consideration. At this cost, you expect the performance to be consistently solid, but it isn't always, which makes it harder to fully recommend internally.







