Penelope First Year Review
December 06, 2021

Penelope First Year Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Penelope by Social Solutions

We use Penelope to keep client information and store client documents. We also use Penelope to communicate with other staff safely about clients.
  • organization of information
  • ease of use
  • security features
  • difficulty running a client list with the information we need
  • bugs, particularly around MS Exchange
  • Saving administrative time on reports
  • Organized information all in one place helps to save time and aggravation
  • Faster way of communicating with staff

Do you think Penelope delivers good value for the price?

Yes

Are you happy with Penelope's feature set?

Yes

Did Penelope live up to sales and marketing promises?

Yes

Did implementation of Penelope go as expected?

Yes

Would you buy Penelope again?

Yes

Well suited for organizations providing social services to vulnerable clients.