Item: Ideagen Internal Audit
Rating: 8
Author: Ammar Rizvi

Use Cases and Deployment Scope

Bank Dhofar was using MKInsight [for] 7 years. However, after recent merger [of] MorganKai & Ideagen, name has been changed to Pentana Audit.

Pentana is being used by [the] whole bank for compliance tracking, and Internal Audit is using from audit perspective.

Centralized tracking and available 24x7 with the latest updates notes to see / respond based on the last comments.

Pros and Cons

Centralized database.
24x7 availability to business and audit.
Risk assessment.

Dashboard Reports.
Reports to be tagged with audit plan instead of audit dates.
Alert notification.

Return on Investment

Ease of tracking.
Availability of historic data anytime.
Audit trail of the whole audit.

Usability

Easy to use and reliable, and audit and business users are extensively using the system.

Pentana Audit team is very much supporting and have centralized ticketing system with trail of correspondence for the resolution of the issue. Follow-up emails, WebEx session to understand the real issue and provide the appropriate solution timely.

Key Insights

Do you think Ideagen Internal Audit delivers good value for the price?

Yes

Are you happy with Ideagen Internal Audit's feature set?

Yes

Did Ideagen Internal Audit live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Ideagen Internal Audit go as expected?

Yes

Would you buy Ideagen Internal Audit again?

Yes

Likelihood to Recommend

Easy to use and can be customized at certain level[s] based on the organizational requirements. Availability of customized report[s] and metadata to be included in the report generation. Comprehensive risk assessment module and questionnaire tracking for the audit feedback. Centralized directory to store the data and share across the audit department or with specific auditor.

Pentana Audit

Overall Satisfaction with Pentana Audit