Overall Satisfaction with PeopleSoft Financials
It helps to manage resources and benefits for employees. More employee need to use it in my company so that fewer resources are needed to answer employee general questions. We have rules in place that can answer the majority of employee benefits questions. This product helps my company to streamline, process, and improve productivity. We need to continue educating users broadly to use this product.
- Budget tool needs to be simple enough for general users' usage.
- They need to make it more streamlined in the process.
- I would like to see more people using this product so that we can get a better return on investment. It is a good start that 20% of the employee pool is using this product occasionally. I would like to send reminders to employees to check this out more often and remind them what benefits we provide.
It's more appropriate when more users use it on a regular basis. I see that we still have users pop in to ask generic questions. It can be further improved with more online in-house training. We need more podcasts or videos to help users to find ways to learn how to use this software.