Fantastic data visualization package that is integral to our company's day-to-day operations
October 01, 2018
Fantastic data visualization package that is integral to our company's day-to-day operations
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Periscope Data
Kongregate is a very data-driven company and Periscope has been an integral part of how we visualize and analyze data for over 5 years now (we were one of their earliest customers). We use Periscope for deep analytics but also for many of our non-technical departments that just need reports and information about our product and services. It's so ingrained in our company's culture and experience at this point that one of the new employee tasks that every employee, in every department, does is try out making a Periscope dashboard. Periscope-generated charts and graphs are presented in company meetings, emailed out for daily reports, shared with our users, and just generally are part of the daily experience for many of our employees.
Pros
- Provides experiences that are useful both for those with lots of analytics and SQL experience and for those who just want to use pre-designed dashboards.
- Very flexible and robust with new features and capabilities, such as clever SQL shortcuts, being developed regularly.
- Ridiculously quick and knowledgeable customer service department (response times are typically literally in seconds).
Cons
- Dashboard layouts can be a bit fiddly at times.
- External dashboard sharing tools exist but are still fairly basic.
- We've been a customer for 5 years and to my knowledge have no plans to change that status.
- It has taken our data from only available via emailed Excel spreadsheets to easily available to everyone in the company.
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