Solve your resource issues with Planview
March 07, 2015

Solve your resource issues with Planview

Melissa Pershing, PMP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version


Modules Used

  • Portfolio and Resource Management (formerly Planview Enterprise)
  • Request/Work/Resource

Overall Satisfaction with Planview Enterprise One (formerly Planview Enterprise and Troux)

Planview was used by the IT organization to visualize resource demands, project performance, and portfolio metrics. It was also used for time tracking and cost management.
  • Resource planning. This is by far the most flexible system for resource management that I have seen in the marketplace.
  • Planview Enterprise is more than just a portfolio tool for projects. You can manage practically your entire IT organization from ticketing through application lifecycles and assets in one tool.
  • Planview offers a variety of reporting options in different formats.
  • The system is easy to administer.
  • Planview 10.4 didn't have shortcuts to the advanced project management functions through the User Interface. However, this was greatly improved in the current version.
  • While reporting options vary, they are also very disjointed and lack cohesion of presentation.
  • The wide feature set could appear daunting to implement.
  • Request feature could be vastly improved.
  • Transparency and into the work and performance of the entire IT organization.
  • Visibility of support costs that go into keeping the lights on and also the impact to resource demand.
  • Control of internal processes.
Was not involved in the selection process. It was a part of the organization when I joined.
Planview should not be selected if it will be one of many IT applications used to complete work in the organization. It should be used "all up" and eliminate other ancillary systems in the IT landscape, else some users may feel it is a system of oppression versus a system of enablement and productivity.

Planview Enterprise One (formerly Planview Enterprise and Troux) Feature Ratings

Planview Enterprise One (formerly Planview Enterprise and Troux) Support

The team was always responsive and looking out for my organization's best interest.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
Yes - It was crucial to have during implementation, upgrades, and integrations.
Yes - Yes, it was noted in upcoming releases.
Planview went above and beyond in their support of our internally developed integration into a 3rd party tool.

Using Planview Enterprise One (formerly Planview Enterprise and Troux)

The previous version didn't have as many rich features available on the web (right clicks, sub-menus, etc.) that would have sped up productivity on many screens.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Feel confident using
  • Building a work breakdown structure
  • Resourcing a project
  • Viewing portfolio information
  • Custom reports
  • Viewing the critical path
  • Bulk editing