Why you should, or why you absolutely should, use PCC
May 25, 2020

Why you should, or why you absolutely should, use PCC

Mordy Gold | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with PointClickCare Core EHR Platform

MDS at Aperion Care use the program to monitor resident health and progress. The billers use the program to bill various billers and track payments/non-payments.
PointClickCare (PCC) is a wonderful program using live data to ensure accuracy of billing, taking into account Medicare and other insurance writeoffs at time of billing, producing a cleaner aging for when the payments do arrive.
  • PCC's census tracking is exceptional, allowing for Medicare's 100 days to be managed on the MDS and billing part.
  • Cash applications are simple to use. Any errors in payments can be investigated immediately to confirm whether the discrepancy is due to inaccurate write-offs, billing, and even census.
  • The month-end closing process is clean and efficient, allowing the billers to ensure all matters for the previous month have been satisfactorily addressed.
  • It would be interesting to allow for a "post cash" aging view, whereby those who post cash can see what the aging will look like once a cash batch is posted. Otherwise, I have no immediate items which could benefit from imporvements.
  • Cannot answer that.
If by "overall support" you mean "customer service," only once were they unable to provide the assistance I needed--but it wasn't an important element of my job so no matter.

Do you think PointClickCare Core EHR Platform delivers good value for the price?

Yes

Are you happy with PointClickCare Core EHR Platform's feature set?

Yes

Did PointClickCare Core EHR Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PointClickCare Core EHR Platform go as expected?

I wasn't involved with the implementation phase

Would you buy PointClickCare Core EHR Platform again?

Yes

I would describe the positives as: ease of billing; multiple double-checking mechanisms to properly balance census and cash; clear and simple user interface. One not familiar with AR for skilled nursing facilities can obtain good working knowledge of the day-to-day operations likely in less than a fortnight, and can perform independent of on-hand help in three months.

PointClickCare Core EHR Platform Feature Ratings

Real-time eligibility verification
8
Coding
Not Rated
Claims management
10
Patient billing
10
Financial Reporting
Not Rated
Rule-based scheduling
Not Rated
Automated patient check-in
Not Rated
Automated appointment reminders
Not Rated
Multi-location support
Not Rated
Calendar interface
Not Rated
Charting / document management
Not Rated
Templates
Not Rated
E-prescribing
Not Rated
Fax integration
Not Rated
Patient portal
Not Rated
Mobile/tablet support
Not Rated
Speech recognition
Not Rated
Integration with other EMR and PM systems
Not Rated
Customization
Not Rated
Workflow automation
Not Rated
Role-based permission levels
10
Data backups and redundancy
Not Rated
HIPAA compliance
Not Rated
Local mode / networking failsafe
Not Rated
Task tracking
Not Rated
Specialty-specific workflows
Not Rated
Multi-office / multi-physician capabilities
Not Rated