Item: Pollfish
Rating: 7
Author: Verified User

Overall Satisfaction with Pollfish

Use Cases and Deployment Scope

We use Pollfish for do-it-yourself surveys that help us understand our internal and external audiences through a mix of question types.

Pros and Cons

Pros

DIY research
Ability to customize
Responsive support team

Cons

Inability to make open-ends optional
Lack of customization for survey intro page
No response/drop-off data available for list-based surveys

Return on Investment

Insight into audiences
Nimble approach when needs arise

Usability

It's mostly intuitive but certain features/settings (such as advanced question logic, etc.) require more work to set up properly.

Key Insights

Do you think Pollfish delivers good value for the price?

Yes

Are you happy with Pollfish's feature set?

Yes

Did Pollfish live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Pollfish go as expected?

I wasn't involved with the implementation phase

Would you buy Pollfish again?

Yes

Pollfish is great when you need a cost-effective option to survey your audiences, whether from a contact list or through panel. However, if you need to create a fully branded survey experience, Pollfish isn't the right fit.

Pollfish Feature Ratings

Comments

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Pollfish Experience