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Big fan of Postal.io as a product and company
November 23, 2021

Big fan of Postal.io as a product and company

Michael Shearer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Postal.io

We use Postal.io for direct mail and gifting for: prospective and existing customers employees strategic partners. We wanted to make sure that we were regularly letting people we work with know that we valued them even when we could not get together in person to show them. This has been a good solution for making people feel appreciated as we work together.
  • Integrates with our swag library at Swagup.
  • Offers an excellent and growing library of direct mail/gifting options.
  • Provides outstanding support and does a great job at their product marketing.
  • Events are still a little bit confusing.
  • My point of contact has turned over a few times.
  • I don't think we've adopted as much as we could and we recommend some more ongoing support for this.
  • Sending gift cards and gifts.
  • Unlimited user option.
  • Integration into a swag fulfillment technology.
  • Customer support.
  • I would estimate it has had a positive impact on customer experience.

Do you think Postal delivers good value for the price?

Yes

Are you happy with Postal's feature set?

Yes

Did Postal live up to sales and marketing promises?

Yes

Did implementation of Postal go as expected?

Yes

Would you buy Postal again?

Yes

Postal.io is perfect for getting gift cards, physical gifts, and company swag into peoples' hands easily. I think there are a lot of creative ways that it could be used as well but I haven't really been exposed to them. There is a customer community but it doesn't have much activity so there's an opportunity to grow that and get more people using Postal.io more creatively.