Item: Practo
Rating: 8
Author: Vaibhav Gawande

Overall Satisfaction with Practo

Use Cases and Deployment Scope

We use it to management our appointment schedule, get new patients, maintain their electronic medical records. it send automatic reminders to patients and dr for appointments, when patient comes we can check their old treatment done history, payment details and more.

Pros and Cons

Pros

Software is easy to use on both Laptop/ ipad and mobile app
They provide tabs where patient can do self registration, saves our time in data entry
getting new appointment, Practo is well known site, patients visit there are book appts

Cons

They do not have whatsapp integration
they dont provide option to have our own SMS sender ID
No Bulk SMS option

Return on Investment

Definately positive impact, we get new patients from Practo
Now we dont keep paper based records, everthing is online now
Our patient no shows have reduced with appt reminders

Usability

Its userfriendly, digitalised the practice, they have NABIDH integration as well for one of clients in Dubai. their customer support is good

Alternatives Considered

Appointment Management System

Its a must have for all clinics, hospitals. to main appts and records. Well know brand than others, secure data.

Key Insights

Do you think Practo delivers good value for the price?

Yes

Are you happy with Practo's feature set?

Yes

Did Practo live up to sales and marketing promises?

Yes

Did implementation of Practo go as expected?

Yes

Would you buy Practo again?

Yes

Other Software Used

Dentsoftware, 18Dentistry

Likelihood to Recommend

Easy to use for staff, we can search records for patient who visited 10 yrs ago. Tabs for patient self registration is good.

Less appropriate - High price, additional storage charges, limited features

Comments

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Must have software for all clinics and take practice to next level