Proofpoint is at next level
Updated October 29, 2019

Proofpoint is at next level

Sateesh Konijeti | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Targeted Attack Protection for Email

We are using Proofpoint currently for email security and this is for our global level implementation. We have also integrated it with our firewall Palo Alto too.
  • We have been observing TAP is working well and also the integration with Palo Alto is working great.
  • Having a very good experience with Proofpoint support and very super support from them. However we have not been notified of any new updates. Not sure, if these updates have already been sent to procurement team, but not the Allegis support group.
  • We do see the TAP dashboard also has a URL for rewriting details and email alerts too, which will help us to identify the actual threats and also we can report them if the attack is a false positive as well.
  • In the search pane, we could have more detailed information and which may useful while validating the incoming email for the engineers.
  • I do agree no product is able to block any sort of new malware/phishing attacks, but I have been observing unless we are reporting it Proofpoint is unable to identify a threat in some cases (and after the virus engines have been updated). This could be improved.
  • Also in few cases, the email might get blocked if we add the IP to our blacklist policy route. However there is no sign of email activity from that source. We should at least be able to see that info.
  • This hard to tell in terms of numbers but we have been saved from many fraudulent situations based on our users reports of financial related spoofed emails.
  • It is hard for any solution to identify and to give 100% assurance, but when compared with different products PP it's working great and we are happy now.
  • Proofpoint has made our job easy in terms of administration and the user level quarantine is a new feature.
We used EOP (Exchange Online Protection) earlier and we had a POC on Proofpoint which we have been excited to use and the results are positive.

Before Proofpoint, we had many issues with impostors. We were having hard time to get EOP (Microsoft) to proactively blok any of the known threats and until we reported it, EOP was unable to stop them and our experience was always reactive.
We had a hard time with our previous product for email security (EOP), and Proofpoint is a very good replacement for EOP in terms of being more accurate in blocking attacks and in a few cases it wasn't able to perform as expected, but it is still fine.

Proofpoint Targeted Attack Protection (TAP) Feature Ratings