TRAP helps me sleep at night
Anonymous | TrustRadius Reviewer
Updated October 23, 2019

TRAP helps me sleep at night

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Proofpoint Threat Response Auto-Pull

We use TRAP enterprise-wide to help remove malicious messages from users' mailboxes. When a brand new threat sneaks by our email security appliance it's far less of a worry since TRAP will pull messages from mailboxes as soon as it starts detecting them!

Update, 6 months later: Proofpoint TRAP remains the MOST HELPFUL tool I've ever used for security incident response.
  • Finds malicious messages in users mailboxes that were not previously detected.
  • Gives good data about messages post-detection.
  • Integrates with AD.
  • Removing messages from mailboxes manually requires uploading a CSV in a particular format. More flexibility here would be great.
  • Streamlined IR processes
  • Gives the Exchange team more free time since they don't have to participate in IR activities as frequently
I can sleep at night because TRAP is watching mailboxes for threats that don't get detected until later. Then it does my job for me.
Reporting is a bit disappointing, but doesn't limit the success of the product.
I have never evaluated TRAP against another product.
Incident response teams will see the most benefit from TRAP. Exchange teams will love it too because it means fewer exercises in Powershell message removal scripts.

Proofpoint Threat Response Auto-Pull Feature Ratings

Integration with Other Security Systems
Not Rated
Attack Chain Visualization
Not Rated
Centralized Dashboard
Not Rated
Machine Learning to Prevent Incidents
Not Rated
Live Response for Rapid Remediation
Not Rated

Using Proofpoint Threat Response Auto-Pull

ProsCons
Like to use
Easy to use
Well integrated
Consistent
Requires technical support
Feel nervous using