Very happy with my TRAP appliance
July 13, 2021

Very happy with my TRAP appliance

Chris Bash | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Threat Response Auto-Pull

TRAP is being used across our whole organization. We use it in conjunction with PPS, TAP, and PSAT with CLEAR. It saves us about 5 - 10 hours per week quarantining emails and evaluating user-submitted emails. We have auto-response templates set up so that user-submitted emails will automatically be replied to with the verdict of their submission.
  • It will automatically pull malicious emails from users' mailboxes if they are not detected first by PPS.
  • It will evaluate user-submitted suspect phishing emails and reply to the users with the result of the evaluation.
  • It will pull emails from users per an admin-submitted CVS file of emails we want to pull.
  • It informs admins of the status of its email investigations.
  • Would like an Azure virtual machine version of it. Currently, it's only supported on VMware and AWS.
  • Configuring authentication certificates on it is not easy.
  • It does not work with RSASSA-PSS signed certificates.
  • Saves email admins approximately 10 hours per week from manually investigating and pulling malicious emails.
  • With auto-response templates, it teaches users how to better react to suspicious emails.
  • If one user submits a malicious email, it will auto pull the same email from the others affected users. That's great for preventing further outbreaks.
TRAP had fewer false positives and caught more malicious emails. With the host of companion products, it was more complete package. It gives us the ability to pull emails using an admin-submitted CVS file of emails to pull. EOP does not have this capability.

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Proofpoint Advanced Threat Protection, Proofpoint Cloud App Security Broker (Proofpoint CASB), Proofpoint Email Protection, Proofpoint Security Awareness Training (formerly Wombat Security)
It's easy to use and requires very little administrator hands on.
They are quick to respond and have talented support personnel.
If your email admins spend time manually pulling malicious emails, this tool will save them countless hours of work and will do it for them 24 x 7. So if a user receives a malicious email after-hours, TRAP will auto pull it from the affected user's mailbox and potentially save you from an IT disaster.

Proofpoint Threat Response Auto-Pull Feature Ratings

Integration with Other Security Systems
Attack Chain Visualization
Centralized Dashboard
Machine Learning to Prevent Incidents
Not Rated
Live Response for Rapid Remediation