Excellent last-defense for malicious email
Anonymous | TrustRadius Reviewer
December 04, 2019

Excellent last-defense for malicious email

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Proofpoint Threat Response Auto-Pull

Proofpoint Threat Response Auto-Pull is a lifesaver if all "pro-active" controls fail. It will auto pull messages automatically from users' mailboxes, instructed by the "Targeted Attack Protection" module of Proofpoint. Especially with (spear) phishing, you can prevent a lot of trouble. This is all automatic, although if you really want, you can upload a CSV with the list of messages you want auto pulled.
  • Auto pull works great, even with our hybrid situation with 2 on premise exchange organizations.
  • Reporting is good, nice graphs of all the actions.
  • As threat response auto-pull uses a subset of the full threat response product, the GUI is too bloated.
  • It is still only an on premise VM, still waiting for a cloud version.
  • Chances of phishing attacks has decreased.
  • Your employees don't have to do anything, so no impact on productivity.
Over the past two years, Proofpoint Threat Response Auto-Pull auto pulled thousands of malicious emails that otherwise would have reached a user, with chances of the user falling into the phishing. We do have awareness training, but this adds even more control over your environment.
We do use the reports for management reports, so this is more for them to have that safer feeling. For admins, it is nice to have, but don't add that much information.
It is very well suited for any organization, though the pricing is more for larger organizations. Having auto pull available means you have fewer worries that phishing emails end up in users' mailboxes.

Proofpoint Threat Response Auto-Pull Feature Ratings

Integration with Other Security Systems
Attack Chain Visualization
Not Rated
Centralized Dashboard
Machine Learning to Prevent Incidents
Not Rated
Live Response for Rapid Remediation