Automate with ease
November 02, 2021
Automate with ease
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Quixy
The platform Quixy has been adopted by almost all the departments within our organization. However, my review is confined to my experience in using this platform since last 2 years.Using Quixy, we developed applications to track the service requests and issues raised from our customers from different parts of the country. Prior to adopting Quixy, the team used to receive used service requests via different modes such as emails, chat support, telephone whatsapp etc. Tracking and assigning these services requests to the concerned personnel was the issue of the past. Quixy helped us in automating this process, the platform has made our lives easy by tracking the requests online and assigning it to the concerned personnel.
- Issue Tracking - The platform has helped us in tracking the issues efficiently and work till the closure of the issue.
- Document Generation - This feature helped us in generating documents quickly and sharing it to the customers with required information.
- Reporting - The report builder tool helped us in generating reports and submitting to the customers for processing of payment etc.
- Small features like login using mobile number can be implemented
- Views such as Gannt View and KANBAN view can be implemented
- Whatsapp integration can be improved
- Document Generator
- Project Management Tools
- Visual App Builder
- Improved the issue response time by 35%
- Application development time reduced by 70%
Do you think Quixy delivers good value for the price?
Yes
Are you happy with Quixy's feature set?
Yes
Did Quixy live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Quixy go as expected?
Yes
Would you buy Quixy again?
Yes