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ConnectWise Sell Review: "At the risk of driving you away... my experience with Quosal"
https://www.trustradius.com/cpqConnectWise Sell (formerly Quosal)Unspecified7.866101
Bill McCord profile photo
Updated July 20, 2017

ConnectWise Sell Review: "At the risk of driving you away... my experience with Quosal"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Software Version
Quosal 2013

Overall Satisfaction with ConnectWise Sell

As a hardware centric Value Added Reseller involved in the Hardware, Software and Services game. We needed an intelligent, Integrated quoting tool that was both sales friendly and rich in features. Quosal allows our sales team to create beautiful quotes and proposals that have the flair and style our marketing team wants, with the back end data that our management and procurement teams needs while still being easy to use.
  • Custom made templates for Quotes, Proposals and profit sheets make document delivery easy.
  • Live data feeds from our vendors simplify the shopping experience for our sales staff and historical pricing alerts make the pricing experience for our customers smooth and intelligent.
  • The ability to mass import data directly from vendor spreadsheets helps to make complex quotes simple and quick.
  • We have found that removing the eye candy helps performance on older, less capable workstations.
  • We are currently looking to move our Quosal database to Micorsoft Azure cloud database to make our infrastructure more secure.
  • Adoption to any tool is tough, it's important to stay on the sales team to insure they understand the real business value of a unified quoting tool.
  • Quosal allows for a single presentation of our standard Terms and Conditions in a way that gives our accounting department confidence that the information is being delivered correctly and in a timely fashion. Having a unified document makes editing and distribution of Ts and Cs changes easy and efficient.
  • Our marketing department feels like they have a vested interest in the proposal look and feel now. Those proposals have become an extension of our marketing materials and collateral.
  • Our sales team can more efficiently and more effectively create proposals that win with less time spent creating multiple versions of the same document to satisfy our proposal, marketing and procurement needs.
Quosal is backed by the insight and financial investment of ConnectWise, (an industry leader in PSA software) with heavy hooks into the ConnectWise API set. These API hooks make the task of creating proposals simple and easy with just a few clicks to populate things like customer, name, address, sub-sites, etc. Because of ConnectWise's market reach, Quosal now has access to a much broader set of data for shaping and developing their product.
Quosal will really hit it's stride when management makes it a requirement from the sales staff and the sales staff sees the true business value of having all quotes and proposals come from a unified tool. With just a little bit of training, a champion can propagate the adoption rates up and unify the delivery and presentation of the companies offering in a mater of months. Quosal (through the IT Nation and it's usergroups) can provide training materials and best practice information needed to accomplish this goal. I highly recommend getting involved in the usergroups and attending when possible.

Using ConnectWise Sell

We are in our 4th year with Quosal and fully expect to renew again and again. With their development of additional features such as the Order Porter, Visual Quoting and others, we see the adoption rates continuing to rise while making our time to quoted shorter and shorter. Quosal and ConnecWise's vision of automated quoting is an exciting frontier that we are very happy to be a part of.

ConnectWise Sell Implementation

ConnectWise Sell Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - Complex product with lots of hooks into our PSA tool.