Glad we found Rafay!
January 30, 2022

Glad we found Rafay!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Rafay

We are a lean group of Engineers and Operators that use Rafay to manage the lifecycle of Kubernetes deployments in the cloud. Rafay helps us minimize the operational burden on our teams for managing Kubernetes. We manage a central shared EKS cluster in AWS as well as deploy smaller EKS clusters for some end users via the Rafay control plane.

Pros

  • Rafay acts more like a partner than just another vendor
  • Rafay goes above and beyond expectations to meet our needs/requirements
  • Rafay is very flexible in the use cases they are willing to support

Cons

  • Seamless Single Sign-On Integration
  • Use of a jumpstation to bootstrap a new EKS cluster deployment
  • Some information in the UI does not auto populate
  • UI can be enhanced a bit
  • Ease of supporting EKS deployments for end users
  • Simplifying IAM for EKS deployments
  • Minimizing the support burden on our internal teams
I have dealt with a lot of support organizations and am really glad to say that Rafay goes above and beyond expectations when it comes to supporting our teams.

Do you think Rafay delivers good value for the price?

Yes

Are you happy with Rafay's feature set?

Yes

Did Rafay live up to sales and marketing promises?

Yes

Did implementation of Rafay go as expected?

Yes

Would you buy Rafay again?

Yes

So far our experience with using Rafay's platform has been very positive.
No, we are very satisfied with the contract terms and pricing model and hope it does not change in the future.
Rafay is well suited for managing K8 deployments in on-prem deployments as well as AWS. Their support for GKE seems a bit limited.

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