Rebrandly makes communicating technical URLs with techs and clients much more efficient
March 11, 2020

Rebrandly makes communicating technical URLs with techs and clients much more efficient

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Rebrandly

Working with clients with onboarding and installing/configuring new projects, I often have to send various links to get clients setup. When I'm having to send a file, like an agent or program-- which often get blocked by email-- I will instead put it in OneDrive and send the user a link to the file. Of course, these OneDrive links are atrocious, so using Rebrandly to shorten it works extremely well, especially if the user is having to manually transfer the link to a different computer.
Additionally, there are ongoing issues with uses that need to know how to perform certain tasks, like adding their email account to their mobile device. I may only have to send the link to an instruction web page once every several weeks, so by using Rebrandly with a friendly name (like /iphoneemail) I can remember the link and email it without having to look it up. I'm building a list of these friendly names for all my techs to use.
Rebrandly is making the delivery of our technical services easier and more efficient.
  • Creation of short links with customizable names instead of just assigned codes.
  • The only thing I can think of where Rebrandly could improve is making it more obvious upfront that you can change the prefix of your domain, using GO instead of LINK for instance.
  • Makes sending links to clients much more efficient, since I can remember often used links instead of looking up long URLs.
They were very helpful in responding to the only issue I had.

Do you think Rebrandly delivers good value for the price?

Yes

Are you happy with Rebrandly's feature set?

Yes

Did Rebrandly live up to sales and marketing promises?

Yes

Did implementation of Rebrandly go as expected?

Yes

Would you buy Rebrandly again?

Yes

Any situation where shortened URLs are needed is a good fit for Rebrandly.