Red Arc helps with receipting and letters right in RE NXT
August 12, 2024

Red Arc helps with receipting and letters right in RE NXT

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Letter Box

Overall Satisfaction with Red Arc

Red Arc helped when Raiser's Edge (by Blackbaud) discontinued support with Microsoft Word. I'm not sure why they ever removed the integration (I have to assume they intended on making a proprietary receipting/letter function) but they failed to create something comparable. Red Arc bridges the gap and allows me to successfully create receipts and letters with RE NXT data.

Pros

  • Integration with Microsoft Word
  • Support team
  • Free version

Cons

  • More templates available
  • Premium version (as a non-profit)
  • Quick and Easy receipts and letters to constituents
I appreciate the free version, the support team was quick to respond when I was a new user with some questions, and it is pretty easy to use "out of the box".

Do you think Red Arc delivers good value for the price?

Yes

Are you happy with Red Arc's feature set?

Yes

Did Red Arc live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Red Arc go as expected?

Yes

Would you buy Red Arc again?

Yes

When Raiser's Edge initially discontinued direct integration with Microsoft Word, I was worried my time spent on exporting data, then reuploading into Word Merge would just increase and feel less productive. Red Arc filled the need for a receipting program that I don't have to leave RE NXT to use!

Red Arc Feature Ratings

Data Integration:
8
Application Incorporation
8
Data Format Transformation
8
API Management
Not Rated
Security and Compliance
Not Rated
Extensibility
Not Rated
Real-time Data Exchange
Not Rated
Automated Workflow
Not Rated
Monitoring and Analytics
Not Rated
Customizations
8

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