Overall Satisfaction with RedPrairie
RedPrarie is being used across the organization. It is the back of house reporting used with our POS system. It is great because we have several restaurant locations and we are able to aggregate data for one location, the whole company, or a select group of locations. It also helped with metrics by pulling data from various sources for reporting. It also had features that would allow us to update information on the POS as well as add users information for POS access. It also is a time keeping system built in. I guess essentially RedPrarie is more of the backbone to the POS and they could have been swapped out with another vendor, but they seemed to be pretty reliable compared to other companies in this industry.
- Allows access from anywhere
- 24/7 Support
- Reliability
- Compability with newer browsers
- Less setup on new machines
- Less time crunching numbers
- Less Report Building
- Less time being at a specific site for access
RedPrarie seems to have been better than Aloha. I will say that I used Aloha a very long time ago and it is probably light years ahead now. Aloha seemed to be a little more flexible in what you could do. The major downfall was you had a system that needed to be connected to the POS network directly on site that would be used only for reporting. This would require you to have another PC for computing needs. Like I said before, this is probably something that has changed in the newer world of Aloha.