Overall Satisfaction with Reltio Connected Data Platform
Reltio Connected Data Platform is used to master customer data coming in from 30+ external and internal data sources using various integration patterns. We use Reltio to create a golden customer profile, maintain customer hierarchy, affiliation and reference data
- affiliation between hcp and hco and hco and hco along with nuanced attributes
- historical slicing of profile
- address data cleansing - sometimes there is cleansing inconsistency eg: loqate unable to cleanse whereas google can quickly detect
- incremental RDM loads
- Holistic customer segmentation
- Enabled transparency reporting for multiple BUs
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team Kept well informed Immediate help available Support cares about my success | Escalation required Need to explain problems multiple times Slow Initial Response |
Do you think Reltio Connected Data Platform delivers good value for the price?
Yes
Are you happy with Reltio Connected Data Platform's feature set?
Yes
Did Reltio Connected Data Platform live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Reltio Connected Data Platform go as expected?
Yes
Would you buy Reltio Connected Data Platform again?
Yes