Stable platform with nice visualization
Anonymous | TrustRadius Reviewer
Updated November 11, 2015

Stable platform with nice visualization

Score 7 out of 10
Vetted Review
Verified User
Review Source

Software Version

Roambi ES 3.12.37485

Overall Satisfaction with Roambi

Roambi is being used by 500+ user. Mostly for the commercial data - sales details together with contact information. It us used on daily basis by Sales Force agents across the country.
  • Can be used off-line
  • Quite stable
  • Nice graphic interface and visualization
  • Performance
  • Data source development
  • Integration with more data sources
At this moment, we don't have any other alternative, but we don't want to change it.
We used pretty old version, but I know that newer versions have added new functionality (like new views) and support more data source (like Business Objects 4, etc). Also, I like the Roambi support team (quick and very helpful). They will not leave you without answering all your questions or without fixing your problems.
  • Very good customer service (they really try to understand your problem)
  • Quite easy to install and maitain (just one service to run)
  • Security model integrated with Business Object (in our case this is a big PLUS)
Roambi platform is a good choice if you need to have access to your data without constant internet access. The application can be used in an off-line mode. You need a connection just to retrieve new data. From the other side we noticed the view refresh and downloading performance is quite slow for big amount of data (more than 5MB).

SAP Roambi Feature Ratings

Using Roambi

Our Roambi users are mostly from the "Sales Force" team (Commercial). They contact customers on regular basis. Roambi is used to get informaction about previous visits and calls.
4 - Roambi is quite easy to support. You should undestand basics about Windows services (Tomcat service is use as a WEB server). Also, some scripting skills will be helpfull to install and configure the Roambi platform. For account management, Business Objects admin skills are required. We did not face many downtime of the Roambi application.

Roambi Implementation

  • Implemented in-house
We implemented Roambi using documentation provided with the app. Also we have few consulting sessions with the Mellmo support team.