Roambi ES - Not Your Father's TPS Reports
Len Bartlett, MBA | TrustRadius Reviewer
Updated November 04, 2014

Roambi ES - Not Your Father's TPS Reports

Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

Roambi ES 4.5.1

Overall Satisfaction with Roambi

The Jackson Group uses Roambi to deliver quantitative survey results in the form of mobile, dashboard-style reports. The main internal users are our IS data analysts, project managers and business development professionals. We have found that the look of the Roambi reports helps us gain an audience with the C-Suite of potential customers, so the internal problem that it solves for us is that it adds a professional shine to our services that at times can be hard for a small company to achieve.

Our external users are mainly front-line managers who depend on these reports on a daily basis in order to gauge customer satisfaction in the case of banks, patient satisfaction in the case of hospitals, or the level of employee engagement within their own organization. These reports allow for fast, presentation-ready results at the click of a button for our clients and provide relief for their audience by not making them sit through another 50-slide power point deck.
  • Report templates that are easy to learn, use, update and maintain.
  • Great looking reports that stay up-to-date with what Apple is producing. When Apple rolled out the new look and feel to their iOS7 release, Roambi created a brand new set of reports within two weeks to go along with the iOS7 changes.
  • Seamless integration with our existing BI environment, SAP Business Objects XI, 3.1. This drastically reduced the time from purchase to client-ready roll out from months to weeks.
  • These reports were designed specifically for mobile devices, however a frequent request that we are unable to fulfill is that clients would like to share the complete functionality of these reports with someone via an internet-based report. We can take a screenshot that can be put into a presentation, we can e-mail a link to the report to view on another iOS device, but it cannot be shared with someone on a desktop or laptop. Roambi does provide something to be viewed, but it is based a narrow, iPhone view which can only be used for certain reports.
  • Roambi currently only works on iOS devices. There are plans for Android and Windows Mobile versions, however those are not yet available.
At the time of evaluation, there really was nothing out there that could do what Roambi could by providing dashboard-style reports on an iPad. With HTML5, I know there are now several options out there, but I have not had an opportunity, or need, to evaluate them.
The only reason we would not renew is if there is something out there that is less expensive that is cross-platform for mobile devices. Our clients are no longer exclusively using iOS, so in order to keep their business, we need to change with them.
Roambi is perfect for organizations that use iOS devices for their mobile workforce and are looking for ways to get the information stored in their BI environment to their power users out in the field. The reports are easy to use with minimal training, so the consumers of all that business intelligence data can digest what they need in a matter of seconds.