Overall Satisfaction with RStudio
We use RStudio Team for data science related tasks with research and development. We have a smaller user base, but our experience with the tool is fantastic, and we are actively recruiting new internal users. The primary challenge it addresses is empowering researcher to use apply their subject matter expertise to data analysis in a transparent, reproducible way.
- RStudio is a great partner that listens to our needs with a creative mind focused on improving our work, not just on increasing sales. They were extremely accommodating of the stresses COVID-19 placed on our work and our budgets.
- RStudio provides fantastic access to technical experts to address your needs. This close working relationship was key to implementing a capability researchers are excited to use.
- Language interoperability is a focus of theirs but I look forward to additional improvements. Specifically, I'd like to see more tooling to allow python users to use R code.
- A community plugin ecosystem (like VS Code) could be a compelling feature. I'd love to see what the community might come up with.
Customer support is great in terms of technical expertise. You start with an email inquiry rather than a phone call, so there is usually a day or two require to solve particularly hard technical challenges, but those have not been very common in our experience. The documentation is a great resource, and it's updated often.
I use RStudio Workbench, RStudio Connect, and Shiny. The open source community is a fantastic way to work. I'm continually impressed by the capabilities coming out of it.