Salesforce Analytics Cloud from a marketing professional in a massive sales-driven organisation
January 30, 2018

Salesforce Analytics Cloud from a marketing professional in a massive sales-driven organisation

Anuja Sheth | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Analytics Cloud

Thomson Reuters uses SalesForce to track leads and sales for our financial and risk products in the financial and risk sector of TR but also across the legal, tax and accounting section -and I think Reuters news use it too.

Pros

  • Opportunity tracking
  • Leads overview
  • Account details
  • Comparison metrics
  • Sales dashboard
  • Customized user base for companies

Cons

  • Search engine
  • Navigation difficulty
  • Training videos
  • Too many mandatory fields to enter
  • None
I didnt - it is a global purchasing team decision! Happy with it nonetheless.
Well suited: to massive organizations where sales are critical, and analysis of sales even more important. Less appropriate for smaller organizations where the same is possible for a lower price point and perhaps detailed analytics aren't as useful.

Salesforce CRM Analytics Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
7.3
Pixel Perfect reports
6
Customizable dashboards
8
Report Formatting Templates
8
6.3
Drill-down analysis
7
Formatting capabilities
6
Integration with R or other statistical packages
4
Report sharing and collaboration
8
7.2
Publish to Web
8
Publish to PDF
8
Report Versioning
8
Report Delivery Scheduling
7
Delivery to Remote Servers
5
8.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
7
Location Analytics / Geographic Visualization
9
Predictive Analytics
9
6.3
Multi-User Support (named login)
6
Role-Based Security Model
7
Multiple Access Permission Levels (Create, Read, Delete)
6
Single Sign-On (SSO)
6
5.5
Responsive Design for Web Access
5
Mobile Application
6
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated
Not Rated
REST API
Not Rated
Javascript API
Not Rated
iFrames
Not Rated
Java API
Not Rated
Themeable User Interface (UI)
Not Rated
Customizable Platform (Open Source)
Not Rated

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