Smart cookie and very pretty ;)
June 20, 2019

Smart cookie and very pretty ;)

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Analytics Cloud

We have corporate clients and individual clients we service over time. Who are the most profitable, what size clients are most tailored to our services, where are the clues as to where to develop future markets and clients. With SAC, the results are beautiful and very illuminating
  • Clear and colorful depiction of the data
  • Can present multiple sets of data clearly even on one page
  • And just thrilled they bought Tableau because it just keeps getting better
  • Sometimes lower the volumes of lightning page views
  • Sometimes baffling error messages
Salesforce is the leader and the giant. I did not know so much about analytics before employing in our enterprise, so went with known name. The brand and what it stands for is imperative to me.
I like being able to customize for what I need, sometimes it is dizzying as there are so many possibilities to chart and visualize data, can get overwhelmed. eg, reporting for the sake of reporting, just because you can...But for large sets of data, complex, where you wish to identify trends and opportunities, there is much to mine here.

Tableau CRM Feature Ratings

Customizable dashboards
9
Report Formatting Templates
9
Drill-down analysis
9
Formatting capabilities
9
Integration with R or other statistical packages
8
Report sharing and collaboration
9
Publish to Web
8
Publish to PDF
8
Report Versioning
9
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
9
Predictive Analytics
9
Single Sign-On (SSO)
8
Responsive Design for Web Access
8
Mobile Application
8
Dashboard / Report / Visualization Interactivity on Mobile
9
Javascript API
9
Java API
9
Customizable Platform (Open Source)
9