Salesforce in Teach for America
Anonymous | TrustRadius Reviewer
March 11, 2015

Salesforce in Teach for America

Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

Professional

Overall Satisfaction with Salesforce.com

Salesforce is used across the whole organization of Teach for America. TFACT is used under Salesforce as a data base for prospective candidates for the upcoming Teach for America corps. Each prospective candidates' extracurricular activities, school history, personal information, and other relevant information is entered into TFACT of Salesforce. These candidates are then contacted in their final year as an undergraduate and asked if they would be interested in learning more about Teach for America. Students that graduate and enter the workforce are also occasionally contacted if they would be interested as well. Salesforce is effective in helping organize everything into one comprehensive database for Teach for America.
  • Have a "Recent Items" category in TFACT that allows for easy access of recently accessed items.
  • Have separate categories for extracurricular activities, education information, and others with ability to rate each.
  • Allow for each individual with TFACT Salesforce access to contact each other with questions or comments of what each other individual added into the database.
  • Each individual can have different access to accounts in TFACT Salesforce. This causes some confusion when communicating across people who have different access capabilities.
  • Separate "Accounts" must be created for extracurricular activities which is cumbersome when adding multiple activities into one person's account.
  • Allows for a universal database for everyone to access when in need of individuals for recruitment.
  • Allows for visualization of connections in a university environment.
  • Allows for a rating system of each individual entered into the database.
Salesforce is great to use for large sets of information/data and large companies.
Salesforce is great for large databases. You can link accounts to each other by school, extracurricular activity, and other activities. Each school under Teach for America's TFACT Salesforce account has a separate campus manager that manages that school. Every time an individual gets added into the database, the campus manager will be automatically populated into the account.

Salesforce Feature Ratings

Customer data management / contact management
8
Workflow management
9
Territory management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
8
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
9
Channel / partner relationship management
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Social data
8
Social engagement
8
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
Not Rated