Contact Management Software
Contact Management Software Overview
What is Contact Management Software?
Contact Management Software is often one component of Customer Relationship Management (CRM) software.In its simplest form, Contact Management Software is used to manage your Contacts (or customers) contact details including name, address, email, telephone number, and social handles.
Contact Management Products
Salesforce.com
Salesforce is a web-based CRM application that enables users to forecast revenues and track leads. It is a leading sales, service, and marketing app. Salesforce.com's Sales (CRM), Service, Platform and Marketing applications are designed to help companies connect with customers, partners, and...
Zoho CRM
Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.
SugarCRM
SugarCRM is an open-source CRM system designed for SMBs. The product has about 170,000 paid subscriptions and is growing fast. The product features strong marketing capabilities and is a fully-featured platform for a relatively low cost.
QuoteWerks
QuoteWerks is specialized Configuration Pricing Quoting (CPQ) software that can be used in every industry to create sales quotes and proposals. The vendor’s value proposition is that rather than relying on Microsoft Word or Excel to create quotes, users can benefit from a tool that is specialized...
SAP CRM
SAP is best known as an ERP vendor and their enterprise CRM product tends to be used by customers who are already using SAP's ERP other solutions. SAP CRM also includes marketing resource management (MRM) capabilities. SAP has recently combined SAP CRM with analytics, mobile, collaboration, and...
Swiftpage ACT!
Sage Act is a simple contact management system and is not yet available in a SaaS edition.
Contactually
Contactually automatically prompts you to take action with the most important people in your network to prevent things from falling through the cracks. It also syncs all contact data with your Customer Relation Management (CRM) system.
Nutshell CRM
Nutshell offers a CRM with contact management, calendar sync, click-to-call, and collaboration features.
Freshsales CRM
Freshsales is a sales automation solution offering multi-platform capabilities including a native app for iPhone and iPad.Included in the system is a one-click phone; no additional hardware or software is needed to use this feature. Users can send personalised bulk emails from the system, and then...
FullContact Enrich API
FullContact provides APIs to support individuals, businesses, and developers in managing and enhancing their contact and customer data. The APIs can be used to provide social profiles in an app, improve contacts in address books, enrich CRM information, or create highly personalized marketing...
vCita
vCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a super lightweight CRM with the following...
Web+Center
Web+Center is a suite of open source, web-based help desk applications that run onsite or in the cloud and support all browser-based devices, including PCs, Macs, smart phones and tablets. With access to 100% of the source code, organizations can create the ideal customized solution for their...
KronoDesk
KronoDesk is an integrated customer support system that includes help desk ticketing, support forums and a self-service knowledge base.
ConvergeHub
ConvergeHub is a converged CRM for SMBs. According to the vendor, this solution can manage all of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach. The vendor’s value proposition is that the features are...
Sellf CRM
Sellf is a cloud based mobile CRM that is designed to meet the needs of B2B sales agents, freelancers and small teams. This tool organizes customer data and dialogues with smartphones to collect calls and emails that are exchanged with clients. Notes and documents are synched via Evernote...
8:00 AM
8am is a contact management platform with built-in collaboration, calendars, and dashboards.
BigContacts
BigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.
Intouch.com
Intouch is a customer onboarding and retention platform that serves both businesses and users.Businesses can uses the product to turn visitors into registered users, keep customer information accurate and current, and capture related insights. Users are given web and mobile apps that act as their...
amoCRM
amoCRM is a cloud-based sales management solution designed for small to medium sized businesses. Some key features include: Webform Integration, Pipeline Management and Tasks Management.
Insight Business Management
Insight Business Management is an all-in-one business management solution with features like customer relationship management (CRM), contact management, and order processing and fulfillment capabilities.
INinbox
INInbox is a marketing solution built around email marketing and contact management.
Mailing Manager
Mailing Manager is an email marketing solution built around creating and sending out email campaigns along with contact management.