Overall Satisfaction with Salesforce.com
Salesforce.com helps us manage customer data and store sales, marketing, customer service, and engineering departments. It's widely used to track customers, partners, and sales in our organization. Since [Salesforce] allows all business end-users to share a single platform, business processes are more standardized. All information, strategies, and data must go through the same funnel to track, locate, and communicate everything. Salesforce sales cloud has enabled us to trace any client's history to better address queries and provide an unlimited tracing of previous data. This feature helps us manage our customers.
- Salesforce is a powerful CRM tool that is easy to set up and use for our organization.
- It is a user-friendly software that gives me a clear picture of my sales processes in graphs and helps me revise my business strategies.
- It was quickly allowing us to input client information and access client records.
- The payments have become more transparent and manageable as a result of its integration with other software.
- For the end-user, native reports offer tools and ease of use. Salesforce provides free educational resources on its website.
- The reporting could be more intuitive, and the tool's value requires thoughtful design and configuration.
- The dashboards could be more straightforward, and working on multiple tabs slows the interface down.
- Customization of reports and a slew of other features would be welcome additions.
- Since we can better manage leads and see where good opportunities lie, we've seen a positive return for the company, which can now dive into individual rep accounts to improve the quality of conversations about options.
- Its reporting and analytics have allowed the company to better forecast, improve, and track employee management. We are now more accountable because everyone can see progress in Salesforce.
- We chose Salesforce to unify our sales, service, and administrative teams. In the end, it was just a different way to view data with no real impact on operations or workflow.
Do you think Salesforce Sales Cloud delivers good value for the price?
Yes
Are you happy with Salesforce Sales Cloud's feature set?
Yes
Did Salesforce Sales Cloud live up to sales and marketing promises?
Yes
Did implementation of Salesforce Sales Cloud go as expected?
Yes
Would you buy Salesforce Sales Cloud again?
Yes