Good Business Development CRM with Flexibility to customize
October 25, 2021
Good Business Development CRM with Flexibility to customize
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce Lightning Platform (formerly Salesforce App Cloud)
We use Salesforce in a number of areas. I am most familiar with it in the human resources and business development sections of the company. It is used on a company wide basis in both of these areas. The main problem that this has solved is to combine mulitple process into one platform so that the information is all in one place.
Pros
- ability to incorporate systems
- create specific reports
- easy work flow for process
Cons
- displays are easy to understand
- lots of training required
- hard to integrate into other systems
- reduced time for reporting
- higher quality data
- full view of the market
- Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
Salesforce has more functionality as a CRM platform. The major disadvantage is the ability to integrate with Microsoft products. Ability to integrate with Microsoft is the best part about 356 given that it is a Microsoft product. Even though the price is more expensive, it seems that SF is more suited to a business development usability platform and has more capability to report without I.T. development needed.
Do you think Salesforce Lightning Platform delivers good value for the price?
Yes
Are you happy with Salesforce Lightning Platform's feature set?
Yes
Did Salesforce Lightning Platform live up to sales and marketing promises?
Yes
Did implementation of Salesforce Lightning Platform go as expected?
I wasn't involved with the implementation phase
Would you buy Salesforce Lightning Platform again?
Yes
Comments
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