Item: Salesforce Sales Cloud
Rating: 9
Author: Verified User

Overall Satisfaction with Salesforce Commerce Cloud

Use Cases and Deployment Scope

Salesforce is currently being used by many departments and groups in our organization. In our specific group, we use it on a daily basis for sales operations purposes. It allows us to track data and sales results that we use for sales compensation reporting. This system is easy to use, and we link it to other systems at our organization as well.

Pros and Cons

Pros

Ease of use.
One place for data and sales reporting results.
It's used across multiple departments in the organization.

Cons

A lot of training is required for system enhancements.
Data reporting can be enhanced.

Return on Investment

System integration.
Reporting.
Pipeline visibility.

Likelihood to Recommend

Salesforce is well suited for a small or large organization to support a complex sales team. It can be integrated with other systems, but sometimes implementation can be a little difficult without the right IT teams involved. It also allows for great visibility on all deals in the pipeline.

Comments

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Salesforce Commerce Cloud Gets My Recommendation