Salesforce Lightning Strikes Daily in Our Organization
June 24, 2019
Salesforce Lightning Strikes Daily in Our Organization
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce.com
Salesforce Lightning is used as our CRM for our entire organization, gets daily use from everyone in sales, tracks revenue for our financial team and data for our operations and analytics teams. It allows all of our sales team to track progress on individual prospects and accounts. It's a record keeping machine that allows everyone to see what stage of the funnel each account is at while also tracking historical progress within accounts. It's good for identifying trends, both good and bad, and providing data that can alter the way we prospect in the future.
- Tracks funnel progress with prospects
- Records all historical activity within accounts and for prospects
- Integrates really well with other platforms like LinkedIn Sales Navigator, Marketo, Zoom info, etc.
- Some features can be redundant if not tailored correctly by the salesforce admin
- Can sometimes be painful to close a deal quickly when too many fields are required to be filled out
- Many integration points can also cause an increase in bugs
- It has allowed to sales team to scale faster
- It has provided us an opportunity to identify trends both positive and negative in our sales and processes
- It has provided time savings by integrating with other platforms