Item: Salesforce CPQ
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

This platform is used to support the Configure-Price-Quote/Quote-To-Cash process for one of our clients, the ability to configure the product and integrate with the company's ERP solution makes it really easy for an end-to-end process. It is also used to support end-user and quickly trace the logs on what the users are doing for easy resolution. Salesforce CPQ is easy to navigate and use. Being user-friendly, it is easy to learn how to use it and work with it and provides a smooth user experience.

Pros and Cons

Configuration
User-friendly and user experience
Integration with SAP

When integrated, sometimes some of the functionality is missing

Most Important Features

Quoting Process
Order-to-Cash Process

Return on Investment

Speeds up the process of quoting
Efficiently configure process and price it

Alternatives Considered

This is an efficient tool and user-friendly.

Key Insights

Do you think Salesforce CPQ delivers good value for the price?

Yes

Are you happy with Salesforce CPQ's feature set?

Yes

Did Salesforce CPQ live up to sales and marketing promises?

Yes

Did implementation of Salesforce CPQ go as expected?

Yes

Would you buy Salesforce CPQ again?

Yes

Other Software Used

Odoo CRM

Likelihood to Recommend

With the complex business scenario of working with configuration, this is very helpful and integrates well based on the requirement. I cannot think of a scenario where CPQ is less appropriate, having said that it is easy to use and navigate makes it a better choice.

Users and Roles

200 - Sales and Marketing

Support Headcount Required

5

All in-one sales tool

Overall Satisfaction with Salesforce CPQ (formerly SteelBrick)