Simple, for good or bad
October 28, 2022

Simple, for good or bad

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salsa Engage

We used Salsa Engage as our email and donation management system. This was tied to our CRM system.

Pros

  • Simple to set up
  • Easy to develop donation forms
  • Easy to develop emails

Cons

  • Limited design functionality
  • Reporting is not very robust
  • Properly linking to external databases is challenging
  • Importing data to properly group audiences is challenging
  • Email
  • Donation form
  • Constituent records
  • It's critical to accept online donations
  • It's also important to communicate with your database
  • Being able to track constituent behavior is also helpful
Salsa Engage is one of the easier products to set up and use, but with that comes limitations. If you want something simple, this works, but if you have more complex needs, then you'd be better off investing in another system that requires more set up work, but provides more customization and robust reporting opportunities.

Do you think Bonterra Salsa Engage delivers good value for the price?

Yes

Are you happy with Bonterra Salsa Engage's feature set?

No

Did Bonterra Salsa Engage live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra Salsa Engage go as expected?

I wasn't involved with the implementation phase

Would you buy Bonterra Salsa Engage again?

Yes

For smaller organizations who don't have extensive data needs (i.e. not many audiences to segment) and who don't need robust reporting, this works great.

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